Our approach to ITAM services

Historically, IT Asset Management (ITAM) within an organization consisted of individual components, such as a periodic inventory of assets, a review of contracts, a spreadsheet to record asset data, or a fire drill to gather asset data that the business demanded. Today, ITAM must have enterprise-wide involvement and buy-in in order to be successful. It’s a program that impacts multiple departments with multiple roles.

Our approach recognizes ITAM as an ongoing program, one that needs high-level support and structured planning to be successful.

Software Success Partners provides service offerings that help our customers develop or improve their ITAM program. We begin with Foundation Services to uncover the business drivers, information requirements, process, organization and tools needed to create a comprehensive plan and roadmap.

Through our Implementation Services, we work with your team to make the plan happen. Based on your specific business requirements, this may involve a short burst of activity or demand several phases touching various departments. We will help create and implement processes to ensure the reliability of your ITAM program.

With Business Services, your program can be expanded exponentially by integrating it with other business processes and functions. As an example, imagine your help desk having access to hardware and software configurations during the first response to a call. Or, picture the value of knowing where all the capital assets physically reside when your finance department starts to prepare to pay property taxes.

At Software Success Partners, we work hard to solve your ITAM problems. We consider your unique situation and take a common sense approach to solve the problems quickly, accurately, and to optimize business value.